You can see your credit card balance under "Donation Settings".This will help you with the dispute if you receive one.Ĭredit card donations are the donations that are made with our credit card option. This means that whoever donates, must have a Twitch/YouTube/Facebook account. Make sure to enable login verification for your donations. Unfortunately, once a credit card chargeback has been made, the option to issue a refund is no longer possible. Why Can't I Simply Refund the Money to the Donor? As we try our best to win the disputes for streamers, we cannot guarantee that every dispute will be won because the decision comes from the payment processor and bank. This should not be used as a prediction on chargeback cases. This article will cover credit card and PayPal chargebacks and serves as a general guide to inform streamers about chargebacks. For full-time streamers, chargebacks can be extremely frustrating as tips/donations are a major part of their income. ![]() Though donations/tips are completely voluntary, donors will often dispute their transactions. Chargebacks suck and they are literally the biggest headache for streamers.
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